Help on downloading files
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Help on downloading MS Word and PDF files for printing or reading:

• Click on the link e.g. MS Word
• You may then be asked to either "save it to disk" or "open it".
• To open it you must have the appropriate application e.g. MS word files require Microsoft Word and PDF files require Acrobat Reader. Acrobat Reader may be downloaded (see below) free of charge and installed on your PC. MS Word requires a license but you will more than likely already have a copy of it on your PC.
• Saving it will allow to save it and then open it for printing or reading at a later date. i.e. you do not need to have the relevant application installed to save it.

Help on downloading and installing an application e.g. Acrobat Reader

• Click on the link or button e.g. Get Acrobat Reader
• A "save as" window will ask you to save the files somewhere... Select an appropriate directory e.g. c:/temp.
• Once saved use the windows / NT explorer application (Start -> Programs -> Explorer) to navigate to the directory where you saved the application.
• Double click the application file name (e.g. ar500enu.exe) to install the Reader
• Follow the instructions
• Any PDF files accessed via the Web will now be opened automatically by Acrobat Reader. If there are difficulties it may be necessary to configure your browser to associate PDF files with Acrobat Reader.